CRANEbee is only compatible with Windows 7 in the 64 bit version and later. 32 bit systems, Linux or macOS are not supported.
Your computer should be equipped with at least an i5 processor and 8GB RAM. Depending on the complexity of the project and the related software, more powerful hardware equipment is recommended. You should continually check the requirements of your CAD system, in particular the graphics card, to ensure smooth functionality.
The following CAD systems are supported by CRANEbee:
– AutoCAD 2017-2020
CRANE MANAGER 2014
After successful installation, a database access error may occur. This is due to internal rights assignment.
You must adjust the rights in the program directory. Open Windows Explorer and carry out the following steps:
- Navigate to …\Programs\CRANIMAX\CM 5
- Open the properties of the folder and switch to the tab “Security”.
- Click on “Edit”.
- Now select the user group “User” / “User
- Now set the check mark at “Change” to “Allow”.
- Then confirm the setting with “OK” or “Apply”.
If you work with restricted (system) rights, an administrator must be consulted to install CRANE MANAGER. It is imperative that the administrator executes the program once after installation. If this has not been done, the following error message “CRANE MANAGER not installed” will appear. Even after the installation of add-ons, the administrator must start the program once.
If the error occurs, the program must be started by the administrator. This is also possible if another user is logged in.
To do this, right-click on the CRANE MANAGER shortcut while holding down the Shift key.
Click on “Run as another user” in the context menu.
Then enter the administrator’s credentials and confirm with “OK”.
The program start takes a little longer than usual because new files are created. Now add-ons and updates can be installed as usual. Revision updates can only be performed with administrator rights.
After finishing the installation, you have to switch to the actual user.
If the installed crane database does not appear in the crane selection, open the settings and delete the crane list there.
Then restart the application.
If the crane is still missing, make sure the latest add-on is installed.
he following errors may occur: The crane database is not found when starting or during crane selection.
If you have already taken “Possible error messages during initial commissioning” into account, please follow the instructions.
Open the system controls and check the “Microsoft Access database engine 2010” item in the “Programs and features” option.
If this entry cannot be found, it must be installed later. You will find the missing file on the installation USB stick. Open the folder “dotnetfx” there you will find the “AccessDatabaseEngine_2010_X64.exe” and “AccessDatabaseEngine_2010_X86.exe”. Select and install the appropriate version for the Office installation. If you have not installed an Office application, the …X64 variations are recommended. It may be necessary to reinstall the CRANE MANAGER or ToM afterwards.
If the Access database engine already exists (possibly even several times), uninstall all existing entries and reinstall the driver, see above.
Note for new installation of Office 2016:
The setup of the Office Pact deletes or corrupts the “Access database engine”, so the downward compatibility is not guaranteed.
There is no way to counteract this, even if no Office was previously installed. This database driver is required by CRANE MANAGER and ToM to ensure full functionality.
Often leads to unstable behavior of the program cause. This can lead to unpredictable crashes.
To avoid this, an installation as a 64Bit application is recommended.
Uninstall your existing Office to avoid compatibility issues. Make sure that your Office package is available as a 64-bit version.
If you are already using CRANE MANAGER or ToM, you should uninstall it and the “Microsoft Access database engine 2010” from the Control Panel.
IMPORTANT: For a new installation, start with the CRANE MANAGER or ToM and then specify that it is to be created as a 64-bit application. The subsequent Office installation adapts automatically.
When a crane is transferred to a CAD system, the following messages appear:
This can be caused by a defective Windows DLL or an internal CAD problem.
This message appears when starting the program from CRANE MANAGER, ToM or your CAD system. Check your rights settings. The most common cause is that you start your CRANE MANAGER “as administrator” or this is fixed. Change this setting and deactivate the “Run program as administrator” mode.